2021-22 Season - Advice and Info from RFU
Whilst referees do not directly get involved, this info is provided so officials and assessors are aware of the process.
Dear all,
Please be aware that this email has been sent to the following GMS contacts at each club:
Honorary Secretary
Data Officer
Fixtures Secretary - Adult Male
Fixtures Secretary Assistant - Adult Male
Match Card Administrators
Team Manager (1st XV Men)
We are writing to you to update you with some useful information ahead of the upcoming season, including links to updated Electronic Match Card (EMC) support materials and information as well as a guide to assigning your players into squads in Team Management, which will need to be done ahead of your 1st game.
BEFORE MATCHDAY
Make sure anyone who is likely to need to fill in an EMC has been set up as a Match Card Administrator and has a permission level of 1, 3 or 5 on GMS by your club Data Officer. They need this role in addition to any others they may have.
New for this season
Ensure that your players have been assigned to the appropriate team’s playing squad in Team Management on GMS. This is a new process for this season, so please check that it has been done. If this is not done then the players will not show up within the EMC for selection and you will not be able to complete your EMC. Please see here for a guide on how to assign/remove your players to/from a squad. It is a short process that should not take much time, and will help speed up player selection on EMC.
Other helpful guides
For links to our online PDF guides as well as EMC FAQs please click here. Step by step video guides will also soon be uploaded so please keep an eye out for those.
DEADLINE FOR SUBMITTING YOUR EMC
The score section on the EMC must be completed no later than 17:30 on the day of the game for men and 18:00 for women. If for any reason you cannot get the result submitted by the deadline you MUST contact your results service (see numbers below) or text the score and number of tries to 07797 800 102.
WHAT TO DO IF YOU CANNOT SUBMIT THE CARD
If you have difficulty submitting an EMC you must still contact the results service with your score.
A dedicated EMC helpline will be available to support you over the weekend. They can be contacted on 0208 831 7764. Please note they can only help with technical enquiries – any matters relating to regulations should be referred to your league secretary. The helpdesk will be staffed from 17:00 to 21:00 on Fridays, 12:00 to 19:00 on Saturdays (from 3/4th September) and 12:00 to 19:00 on Sundays (from Sunday 25th September).
To confirm - the EMC Helpline is for technical queries only. It cannot assist with competition regulations or RFU rules. For this, please contact your League Secretary.
RESULTS SERVICE NUMBERS (if required)
London & SE – 020 3951 7787
Midlands - 0121 663 6631
North - 01423 206 575
South West – 01822 678 007
Women – 01676 478 080
If you have any queries that are not answered using the resources linked above then please contact competitions-development@rfu.com.